We are Allianz Partners. The leader in assistance and insurance
solutions in the areas of international health, assistance, automotive
and travel insurance. Allianz Partners is a global family of over
**Apply on the website**,**Apply on the website** employees across
**Apply on the website** countries. This role is in the Global Health
Services newly created entity (in the International Health LoB), which
aims at developing and rolling-out value added health services in the
areas of Access to Care, Prevention & Well-being and Digital Health
for Allianz Partners clients.
Our mission is to ensure that customers have access to quality
healthcare through our support, care and commitment to go the extra
mile with innovative solutions. We are a truly global health partner
for our customers, ensuring fast and simple access to the best advice,
treatment and value for our customers.
Role Overview
The Customer Success Manager will lead and manage the implementation
of relevant solutions developed by Global Health Services Product
Factory team. He/she will have the primary responsibility for the
onboarding success of new clients, along with existing clients for
innovative health services.
He/she will coordinate with the Allianz Partners` sales entities
(global, regional and local) as well as external partners in the
effective roll-out of health services from implementation to
go-to-market. He/she will monitor health services in `run` mode and
develop effective marketing plans to drive utilisation.
The candidate will be working as part of a growing cross functional
team, who are developing health solutions and shaping health
ecosystems for the Allianz Partners group.
Responsibilities
Responsibilities will include, but are not limited to, the following:
RESPONSIBLE FOR THE ROLL-OUT OF ACCESS TO CARE AND PREVENTION SERVICES
FOR ALLIANZ PARTNERS CLIENTS ACROSS VARIOUS SEGMENTS: INTERNATIONAL
HEALTH (IPMI), BANK & INSURANCES, HOSPITALITY, TRAVEL AND MORE DEVELOP
A DETAILED IMPLEMENTATION PLAN AT THE START OF EVERY NEW CONTRACT
(REQUIREMENTS, PROCESSES, TIMELINES), SUCCESSFULLY LEADING THE
IMPLEMENTATION COLLABORATE WITH CROSS-FUNCTIONAL TEAMS TO DRIVE AND
EXECUTE THE HEALTH SERVICES IMPLEMENTATION LISTEN, UNDERSTAND AND
FORMALISE ALLIANZ PARTNERS CLIENTS` NEEDS AND LIAISE WITH THE ACCESS
TO CARE AND PREVENTION TEAM FOR ADAPTATION (WHEN/IF POSSIBLE) DRIVE
GO-TO-MARKET PLAN FOR SUCCESSFUL GO LIVE AND UTILISATION OF THE HEALTH
SERVICES (WITH ALLIANZ PARTNERS MARKETING TEAMS) ESCALATE PROBLEMS TO
THE APPROPRIATE TEAMS TO PROMPTLY AND EFFECTIVELY ADDRESS ISSUES
MONITOR AND ASSESS HEALTH SERVICES IN `RUN` MODE REGULARLY CONTRIBUTE
TO CROSS-FUNCTIONAL IDEATION SESSIONS FOR DEFINING NEW AND OPTIMIZING
EXISTING PRODUCTS/ FEATURES CLOSE COLLABORATION WITH ALLIANZ PARTNERS
IH LOB AND ALLIANZ PARTNERS NEW MODELS
Requirements
To be successful in this position you will need to have the following
skills/ experience:
UNIVERSITY DEGREE IN BUSINESS ADMINISTRATION (OR SIMILAR) MIN. **APPLY
ON THE WEBSITE** YEARS` EXPERIENCE IN INTERNATIONAL HEALTH OR TRAVEL
INDUSTRY STRONG PROJECT MANAGEMENT AND MARKETING SKILLS REQUIRED
CUSTOMER CENTRIC FOCUS RESULTS FOCUSED PRAGMATIC WAY OF WORKING
ADAPTABILITY AND FLEXIBILITY STRONG INTERCULTURAL SKILLS REQUIRED,
EMPATHY AND PRO-ACTIVE COMMUNICATION TEAM PLAYER - THE TEAM IS THE
STAR STRONG INTERPERSONAL SKILLS, ABLE TO FOSTER RELATIONSHIPS WITH
PEERS AND OTHER FUNCTIONS LANGUAGES: ENGLISH (ADDITIONAL LANGUAGES AN
ASSET, GERMAN, FRENCH)
AS AN EQUAL OPPORTUNITY EMPLOYER, ALLIANZ PARTNERS RECOGNIZES THAT OUR
STRENGTH LIES IN OUR PEOPLE AND WE ARE COMMITTED TO DIVERSITY AND
INCLUSIVITY. SO IF YOU WOULD LIKE TO BE PART OF A GLOBAL COMPANY THAT
OFFERS INTERNATIONAL CAREER OPPORTUNITIES, KICK-START YOUR CAREER AND
DARE TO JOIN US!
FOR MORE INFORMATION, PLEASE VISIT:(PLEASE CONTACT US USING THE "APPLY
FOR THIS JOB POSTING" BOX BELOW).COM
Position: Customer Success Manager - Global Health Services
We are Allianz Partners. The leader in assistance and insurance
solutions in the areas of international health, assistance, automotive
and travel insurance. Allianz Partners is a global family of over
**Apply on the website**,**Apply on the website** employees across
**Apply on the website** countries. This role is in the Global Health
Services newly created entity (in the International Health LoB), which
aims at developing and rolling-out value added health services in the
areas of Access to Care, Prevention & Well-being and Digital Health
for Allianz Partners clients.
Our mission is to ensure that customers have access to quality
healthcare through our support, care and commitment to go the extra
mile with innovative solutions. We are a truly global health partner
for our customers, ensuring fast and simple access to the best advice,
treatment and value for our customers.
Role Overview
The Customer Success Manager will lead and manage the implementation
of relevant solutions developed by Global Health Services Product
Factory team. He/she will have the primary responsibility for the
onboarding success of new clients, along with existing clients for
innovative health services.
He/she will coordinate with the Allianz Partners` sales entities
(global, regional and local) as well as external partners in the
effective roll-out of health services from implementation to
go-to-market. He/she will monitor health services in `run` mode and
develop effective marketing plans to drive utilisation.
The candidate will be working as part of a growing cross functional
team, who are developing health solutions and shaping health
ecosystems for the Allianz Partners group.
Responsibilities
Responsibilities will include, but are not limited to, the following:
RESPONSIBLE FOR THE ROLL-OUT OF ACCESS TO CARE AND PREVENTION SERVICES
FOR ALLIANZ PARTNERS CLIENTS ACROSS VARIOUS SEGMENTS: INTERNATIONAL
HEALTH (IPMI), BANK & INSURANCES, HOSPITALITY, TRAVEL AND MORE DEVELOP
A DETAILED IMPLEMENTATION PLAN AT THE START OF EVERY NEW CONTRACT
(REQUIREMENTS, PROCESSES, TIMELINES), SUCCESSFULLY LEADING THE
IMPLEMENTATION COLLABORATE WITH CROSS-FUNCTIONAL TEAMS TO DRIVE AND
EXECUTE THE HEALTH SERVICES IMPLEMENTATION LISTEN, UNDERSTAND AND
FORMALISE ALLIANZ PARTNERS CLIENTS` NEEDS AND LIAISE WITH THE ACCESS
TO CARE AND PREVENTION TEAM FOR ADAPTATION (WHEN/IF POSSIBLE) DRIVE
GO-TO-MARKET PLAN FOR SUCCESSFUL GO LIVE AND UTILISATION OF THE HEALTH
SERVICES (WITH ALLIANZ PARTNERS MARKETING TEAMS) ESCALATE PROBLEMS TO
THE APPROPRIATE TEAMS TO PROMPTLY AND EFFECTIVELY ADDRESS ISSUES
MONITOR AND ASSESS HEALTH SERVICES IN `RUN` MODE REGULARLY CONTRIBUTE
TO CROSS-FUNCTIONAL IDEATION SESSIONS FOR DEFINING NEW AND OPTIMIZING
EXISTING PRODUCTS/ FEATURES CLOSE COLLABORATION WITH ALLIANZ PARTNERS
IH LOB AND ALLIANZ PARTNERS NEW MODELS
Requirements
To be successful in this position you will need to have the following
skills/ experience:
UNIVERSITY DEGREE IN BUSINESS ADMINISTRATION (OR SIMILAR) MIN. **APPLY
ON THE WEBSITE** YEARS` EXPERIENCE IN INTERNATIONAL HEALTH OR TRAVEL
INDUSTRY STRONG PROJECT MANAGEMENT AND MARKETING SKILLS REQUIRED
CUSTOMER CENTRIC FOCUS RESULTS FOCUSED PRAGMATIC WAY OF WORKING
ADAPTABILITY AND FLEXIBILITY STRONG INTERCULTURAL SKILLS REQUIRED,
EMPATHY AND PRO-ACTIVE COMMUNICATION TEAM PLAYER - THE TEAM IS THE
STAR STRONG INTERPERSONAL SKILLS, ABLE TO FOSTER RELATIONSHIPS WITH
PEERS AND OTHER FUNCTIONS LANGUAGES: ENGLISH (ADDITIONAL LANGUAGES AN
ASSET, GERMAN, FRENCH)
AS AN EQUAL OPPORTUNITY EMPLOYER, ALLIANZ PARTNERS RECOGNIZES THAT OUR
STRENGTH LIES IN OUR PEOPLE AND WE ARE COMMITTED TO DIVERSITY AND
INCLUSIVITY. SO IF YOU WOULD LIKE TO BE PART OF A GLOBAL COMPANY THAT
OFFERS INTERNATIONAL CAREER OPPORTUNITIES, KICK-START YOUR CAREER AND
DARE TO JOIN US!
FOR MORE INFORMATION, PLEASE VISIT:(PLEASE CONTACT US USING THE "APPLY
FOR THIS JOB POSTING" BOX BELOW).COM
We need : English (Good)
Type: Permanent
Payment:
Category: Others
